Develop an app that tracks driver daily work activity on field. Drivers on the field capture street views for the world’s largest map provider. This app scores their performance based on work completion and also provides critical input to the drivers during accidents, incidents, weather changes or any unforeseen situations that impact the daily work.
What is Street View?
Street View is a technology that seamlessly stitches billions of panoramic images, providing a virtual representation of our surroundings on Google Maps. This Content for the maps is sourced from drivers that drive
the street view cars capturing images.
Scale of the App
Street View is a technology that seamlessly stitches billions of panoramic images, providing a virtual
representation of our surroundings on Google Maps. This Content for the maps is sourced from drivers that drive
the street view cars capturing images.
800
Concurrent Users
50
Countries and languages
Project Tenure
8
On going with regular enhancements
Business Impact
How did we Measure the Business Impact
Comparison of time logs between paper form onboarding and app
App tracking features reduced driver Attrition rates due to incentives and rewards to high performing drivers
4
Productivity Upliftment
1
ROI
Project is Unique Because
No similar apps that can help in competitive benchmarking.
Too many interconnected flows, edge cases which make navigation back and forth between screens complex
Smart Integration with Plugins like
Weather API’s for warnings and predictions.
Google Maps for Traffic Alerts/diversions.
Location Tracking to understand if drivers met with an accident or have taken a pause on a rest area.
My Contribution
A Behavior Archetype
of the User
Understands the offline digital work process on Google Forms: Users are capable of navigating and using Google Forms for data entry and reporting purposes
Proficiency in Local Language and Limited understanding of English: Users are fluent in the local language and can effectively communicate in it. However, their proficiency in English is limited, which may impact their ability to comprehend and communicate in complex English-dominated environments.
Not a Digital Native: They are not as comfortable or experienced with advanced digital technologies and tools.
Not a Digital Native: They are not as comfortable or experienced with advanced digital technologies and tools.
Mobile Phone Usage: User uses a mobile phone for basic functions such as taking pictures, sending WhatsApp messages, and casual browsing on YouTube. They are likely more comfortable with mobile applications than complex computer software.
No Physical or Special Ability Conditions: Users do not have any physical or special ability conditions that could.
Guiding Principles on the Project
Safety Ease of Use
Automation
Were the guiding metaphors that helped us pick the right UX and Design
Clear Symbols and Icon
Which are global, intuitive and closely associated with the intended meaning. We kept in mind the cultural differences and avoiding symbols that may be
misinterpreted.
Progressive Disclosure
Use of defaults, step by step workflows to eliminate complexity of information, helping drivers to focus on the immediate task minimizing errors and improving speed
Colour and Contrast
to draw attention to icons, highlight their significance, make information evident. We used Google’s automotive design guidelines as a base to guide our colour, typography, shape and sizing principles.
Voice Enablement
Voice confirmation or Say it aloud prompts have been used to ensure adherence on safety principles
Visual Design Principles
Our color choice was black to support both day and night driving.
We maintained a contrast ratio of at least 4.5:1 between background and icons or text